Thomann are proud to say that even with 1180 employees and more than 7,300 000 customers, they’re still an independent family-owned firm. No thomann managers, no business counsellors, no suit & tie guys.
Selling the best products at the best price that’s our goal, and to satisfy our customers is our motivation. Offering an excellent service is by no means less important. We want you to get the most out thomann of your time and money while shopping with us, and therefore we have devised our own credo: Added Value. For instance, we’ve offered a general 30-day money-back guarantee since 1995 – long before the EU came up with legal regulations for mail order purchases. On top of that, thomann in 2005 we decided to offer an extended warranty period of three years – out of our own pocket! Service means more to us than smiling employees, it’s the smile on the faces of our customers.